How to Disable Enhanced App Authentication (EAA)

Via the IVPN App’s Graphical Interface

Go to the app’s Settings > Advanced > Enhanced App Authentication area and click the Disable button, enter the EAA password, then click the Disable button.

Via the IVPN App’s Command-Line Interface (CLI)

Open a Command Prompt or Terminal and type ivpn eaa -off, type the EAA password, then press Enter/Return.

When the EAA Password is Lost

Two options are available:

• Use Windows Administrator access or macOS/Linux superuser (root) access to bypass the EAA password requirement to disable the EAA feature via the IVPN App directly.

  Windows: right-click on the Command Prompt icon, click Run as Administrator. Type ivpn eaa -off and press Enter

  macOS/Linux: In a Terminal, type sudo ivpn eaa -off or run ivpn eaa -off as root

• EAA is based on a single file, which is protected for reading by a standard computer account with user-level privileges. This file contains information about the EAA password. If this file does not exist, EAA is disabled. Removing this file manually will disable EAA. Only a privileged user can remove this file (Windows Administrator, macOS/Linux superuser, or root).

  File locations:
  Windows: C:\Program Files\IVPN Client\etc\eaa
  macOS: /Library/Application Support/IVPN/eaa
  Linux: /opt/ivpn/mutable/eaa

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