What information is stored when I stop using your service?

    When a VPN account is terminated on our network due to the subscription ending, non-payment, or for any other reason, all data associated with that VPN account including the account itself (with the exception of the accounting data below) is automatically deleted from all systems after three months. After the account is deleted, the remaining accounting data below has no link to any past Account ID.

    You are welcome to delete your IVPN account at any time if you prefer to skip the three-month waiting period.

    Date of payment Amount Payment method Transaction ID Subscription ID
    2020-01-24 $100 Paypal XXX XXX


    Related Articles

    Still have questions?

    Get in touch and we'll get back to you in a few hours.

    Contact support

    Interested in privacy?

    Read our latest privacy news and keep up-to-date on IVPN services.

    Visit IVPN Blog
    Spotted a mistake or have an idea on how to improve this page?
    Suggest an edit on GitHub.