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What information is stored when I stop using your service?
When a VPN account is terminated on our network due to the subscription ending, non-payment, or for any other reason, all data associated with that VPN account including the account itself (with the exception of the accounting data below) is automatically deleted from all systems after three months. After the account is deleted, the remaining accounting data below has no link to any past Account ID.
You are welcome to delete your IVPN account at any time if you prefer to skip the three-month waiting period.
Date of payment | Amount | Payment method | Transaction ID | Subscription ID |
---|---|---|---|---|
2020-01-24 | $100 | Paypal | XXX | XXX |
Related Articles
- Do you collect or store any usage/stats information relating to an account?
- Do you store any logs that could be used to identify a customer?
- How do we react when requested by an authority for information relating to a customer?
- How Do I Know When I'm Protected by IVPN?
- What information is collected and stored about all visitors to your website?
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