I forgot my password. What should I do?

    Navigate to the password reset page and enter your email address. You will receive instructions via email on how to reset your password. Once reset, you can log in to the Client Area using your email address and your new password.

    IVPN accounts created after November 2020 with an Account ID format like i-XXXX-XXXX-XXXX use no email or password by default. If you have added an email and password, the password reset link above is available. Check this article if you no longer have your Account ID.

    If you have forgotten the email address you signed up with or no longer have access to it please contact us.


    Related Articles

    Still have questions?

    Get in touch and we'll get back to you in a few hours.

    Contact support

    Interested in privacy?

    Read our latest privacy news and keep up-to-date on IVPN services.

    Visit IVPN Blog
    Spotted a mistake or have an idea on how to improve this page?
    Suggest an edit on GitHub.