Help Center
Tunnelblick - How to submit diagnostic data to IVPN?
If you are unable to resolve a technical issue and wish to contact IVPN support please include a copy of the log files by following the instructions below:
- Click on the Tunnelblick icon in the top right menu bar area.
- Click
VPN Details
. - In the left side window select the server that you are trying to connect to.
- Click on the
log
tab on the right.Click Copy diagnostic info to clipboard
and paste the data into an email to support@ivpn.net. Please include as much detail as possible about the issue you are experiencing.
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