Tunnelblick - How to submit diagnostic data to IVPN?

If you are unable to resolve a technical issue and wish to contact IVPN support please include a copy of the log files by following the instructions below:

1. Click on the Tunnelblick icon in the top right menu bar area.
2. Click VPN Details.
3. In the left side window select the server that you are trying to connect to.
4. Click on the log tab on the right. Click Copy diagnostic info to clipboard and paste the data into an email to support@ivpn.net. Please include as much detail as possible about the issue you are experiencing.

Related Articles

• Tunnelblick - How do I edit the OpenVPN config file?
• macOS - IVPN Helper agent is not starting
• Tunnelblick - "the internet does not appear to be reachable" error
• What macOS version is required for IVPN client?