Help Center
macOS - What credentials are required for the Helper Agent portion of the IVPN App install?
During the IVPN App’s installation, there is a login prompt
with a padlock icon
for our helper agent. Please enter your macOS username and macOS password to grant permission as the administrator of your computer system to allow access for the networking and firewall integration.
We assign an IVPN Account ID, which starts with ivpnXXXXXXXX
or i-xxxx-xxxx-xxxx
, to your account. Please use this IVPN Account ID to log in to the IVPN App after the install is complete.
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