Help Center
Do you offer Two-Factor Authentication?
Yes, and it can be easily enabled in just a few steps:
-
Login to your Client Area
-
Navigate to
Account settingsand check the2-factor authenticationcheckbox. -
Scan the barcode using the preferred TOTP (Time-based One-Time Password) app, e.g. Google Authenticator.
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Enter the generated 6-digit code and click on the
Enablebutton to confirm the 2FA activation. -
Store Backup Codes you will see on the next page somewhere safe - it can be used to disable the 2FA in the future.
2FA for IVPN apps is only available for accounts that were created after November 2020 (account ID format: i-XXXX-XXXX-XXXX). If you wish to use 2FA for apps and have an IVPN subscription created before this date (account ID format: ivpnXXXXXXXX), contact our customer service to help you make the switch.
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