Help Center
Do you offer Two-Factor Authentication?
Yes, and it can be easily enabled in just a few steps:
-
Login to your Client Area
-
Navigate to
Account settings
and check the2-factor authentication
checkbox. -
Scan the barcode using the preferred TOTP (Time-based One-Time Password) app, e.g. Google Authenticator.
-
Enter the generated 6-digit code and click on the
Enable
button to confirm the 2FA activation. -
Store Backup Codes you will see on the next page somewhere safe - it can be used to disable the 2FA in the future.
2FA for IVPN apps is only available for accounts that were created after November 2020 (account ID format: i-XXXX-XXXX-XXXX). If you wish to use 2FA for apps and have an IVPN subscription created before this date (account ID format: ivpnXXXXXXXX), contact our customer service to help you make the switch.
Related Articles
- What payment methods do you accept?
- Quantum-Resistant VPN connections
- What makes IVPN so fast?
- Why is the location of the server not accurate?
- What speed can I expect / how fast is IVPN?
Still have questions?
Get in touch and we'll get back to you in a few hours.
Contact supportInterested in privacy?
Read our latest privacy news and keep up-to-date on IVPN services.
Visit IVPN Blog